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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david standberry

June 5, 2024

4  out of  5 rating by david standberry
"I appreciate everyone in the office and the services they provide. Easy to talk to and helpful in every way."
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February 20, 2024

1  out of  5 rating by Henry
"Jay at State Farm could have destroyed my finances 😡 I contacted him to get homeowners insurance for a house I was buying. At closing my insurance was paid in full for 12 months. A few weeks later State Farm decided to cancel my policy and did not notify me. When I received a refund check from State Farm was when I found out my house was uninsured for weeks 😡 I called Jay and he claims I was notified by letter; I never received any letter. I had to leave work and scramble to secure insurance from another provider that day. The 'copy' of the letter I never received listed several reasons for the cancelation that read like a denied credit application (I have very good credit) and a request to make roof repairs within 2 weeks - in December right before Christmas! Guess it was too much trouble for Jay to send me an email or text or make a quick call? I will never again do any business with State Farm. Use State Farm at your own risk!"
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Cortney Phillips

January 22, 2024

5  out of  5 rating by Cortney Phillips
"Jay was a rockstar! Answered all my questions called promptly and helped me with more than just my auto insurance! Wish I could give 10 stars!! I will never work with another insurance agent!! Couldn't be happier!!"
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shirletha alberty

February 28, 2023

5  out of  5 rating by shirletha alberty
"The customer service is all that They are very helpful and informative im always treaded like family"
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Bea Butler

February 11, 2023

5  out of  5 rating by Bea Butler
"This agent is awesome! I have been a member with this agent for years and I can honestly say, I have always felt like family. The staff is always professional and ready to address your concerns. It doesn't matter the time of day, they always make sure you are satisfied. I am so thankful for Jay, Denise and the rest of the staff. Thank you for always being here for me. I wish there was a a 10 star rating, I would definitely give them a 10!"
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Tyrone Vines

February 2, 2023

5  out of  5 rating by Tyrone Vines
"Jay and his team stay on it. They always keep me up to date on latest rates. Keep it up Jay from State Farm!"
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Kenneth Donahue

January 31, 2023

5  out of  5 rating by Kenneth Donahue
"One of the best"
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Emanuela DeCenso

January 31, 2023

5  out of  5 rating by Emanuela DeCenso
"Jay is an exceptional agent and an amazing human being. Jay insured me as a notary public. Wished me happy holidays and birthdays. As a result of that attention, I kept contacting Jay about quotes on rental insurance, and later on, on electric car. He tirelessly and diligently delivered answers that I had requested. Thank you Jay for your selfless and stellar service to your clients. Thank you so much."
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Leslie Thompson

January 26, 2023

5  out of  5 rating by Leslie Thompson
"I absolutely appreciate the patience and professionalism of the staff at JAY SWINDLE - STATE FARM INS! Whenever I reach out to them, no matter how great or small the situation may be, they ALWAYS STEP UP TO THE PLATE and insure that my needs are met in 'right this minute' fashion! If anyone is looking to find a GREAT Insurance Agent/Company, I HIGHLY RECOMMEND that you reach out to JAY SWINDLE on W. 8 Mile Rd in Farmington Hills, MI. They will take good care of you and your needs!"
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Brian Nesbitt

January 26, 2023

5  out of  5 rating by Brian Nesbitt
"Been here for years and they're really good people"
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Lakeridge Village

May 14, 2022

5  out of  5 rating by Lakeridge Village
"Jay, is always available to speak with you and handle any concerns you may have. His staff is knowledgeable and professional but, most importantly, they are friendly."
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Zhuqing Liang

June 1, 2021

5  out of  5 rating by Zhuqing Liang
"Appreciate the work from Jay and his office staff, they help me on very affordable auto and home insurances, and he is very thoughtful and send the latest information to save the money! One time I forgot to send back emails, and he called me again to remind me! I recommend everyone be with Jay!"
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Chelsea Liebowitz

January 14, 2021

5  out of  5 rating by Chelsea Liebowitz
"Very grateful for Jay! I’ve had a bunch of questions and Jay was professional and responsive to my emails! Highly recommend!"
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Maria Williams

October 8, 2020

5  out of  5 rating by Maria Williams
"After being with Jay Swindle for about 3 years..I can say their customer service is OUTSTANDING!!..Mandy is like my friend at Stare Farm takes care of all my needs with just a phone call..I would recommend them ..they are super nice and I plan to stay with them for a long time..THANK YOU GUYS ..YOUR AWESOME!!!"
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RJ Detroit

October 8, 2020

5  out of  5 rating by RJ Detroit
"I have always been treated very well and quickly with Jay and staff."
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Simon Faucher

October 6, 2020

5  out of  5 rating by Simon Faucher
"Absolute great guy to work with. Very honest and friendly."
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robert marshall

June 8, 2020

5  out of  5 rating by robert marshall
"Jay,and Mandy are Great! They always take the time to answer my questions,and make any adjustments to my policy. Can't put a price on that kind of customer service!!! Thank you both!😁👍"
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Paula Lenoir

June 8, 2020

5  out of  5 rating by Paula Lenoir
"I been with with Jay Swindle over 20 years I love the staff there"
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Deborah Johnson

June 8, 2020

5  out of  5 rating by Deborah Johnson
"I've been with Jay Swindle's agency for almost 20 years. The service I have received is excellent and I have and will continue to recommend to others."
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Julie Scott

August 5, 2019

5  out of  5 rating by Julie Scott
"Hands down, the best insurance office I have ever worked with. Mandee is outstanding. She is very kind and efficient, which is a rare combination in the business world!!"
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Chethan Rajan

June 12, 2019

5  out of  5 rating by Chethan Rajan
"They provide a great service."
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JaKelle Mack

May 29, 2019

5  out of  5 rating by JaKelle Mack
"He has been awesome to work with over the years!"
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Edward Scott

May 13, 2019

5  out of  5 rating by Edward Scott
"This team is more then helpfull but I must say that "Mandee" is one of a kind. Very professional and responds immediately to my concerns and adjustments. Please continue to keep up the great work!!"
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Brian K

January 30, 2019

5  out of  5 rating by Brian K
"Jay and his team are very responsive and utmost professionals. Your questions will be answered quickly and they are very solution oriented. For the past year, I have been undergoing a difficult (and difficult to insure) renovation and Jay has, somehow, found solutions for me every time."
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Yusuf Neemuchwala

February 28, 2017

3  out of  5 rating by Yusuf Neemuchwala
"Jay and Mandee have been extremely helpful to me throughout the process of getting my auto and renters insurance. It was my first time buying auto insurance but the process was extremely smooth and straightforward with the best rates I could find by miles!"